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Support

For any support or inquiries with our Tracking API, feel free to:

  • Navigate to our help articles that covers most of the common question and issue you may encounter
  • Reach out to our support team using our contact form. Your message will be directly routed to our standard or technical support.
  • If you opted-in for the Tracking Dashboard option, you can directly report tracking issues using the ⋮ menu and the Report an issue menu entry.